Resolution Centre - eBay
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Resolution Centre

Upcoming updates to Resolution Centre
Resolution Centre will be going away soon. You will still be able to create and manage your requests and cases in Seller Hub, My eBay Sold and Purchase History.

Resolve a problem

We always encourage our members to communicate with each other when there's a problem with a transaction. The first step is to contact the member through the Resolution Centre and try to resolve the problem.
To start the resolution process, please tell us what your problem is:
I bought an item.I sold an item.

Your requests and cases

Sign in to see your requests and cases.

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